Refund & Cancellation Policy

This Refund & Cancellation Policy applies to digital subscription services operated by One and Three and delivered through Telegram bots, channels, or related digital messaging workflows.

These services do not involve any physical goods. No shipping, courier, or physical delivery is applicable.

When your payment is successfully processed and verified, access to the purchased digital subscription service is activated for the selected subscription period.

Available plans, pricing, and durations are shown at the time of purchase.

The service is delivered digitally through Telegram.

To receive access, you must:

• have a valid Telegram account
• start the relevant Telegram bot or follow the required workflow
• complete payment successfully
• complete any activation step, if required

Access is deemed activated once the user is successfully added, approved, or enabled in the Telegram-based service.

If payment is successful but access is not granted due to a technical issue on our side, please contact support@oneandthree.in.

Because this is a digital subscription product and access is provided electronically, all purchases are non-refundable once access has been activated.

Refunds may be considered only in the following cases:

• duplicate payment for the same subscription
• payment completed successfully but access was not granted due to a technical failure on our side
• billing amount charged incorrectly due to a system error on our side

If a refund is approved, it will be processed to the original payment method within 10 to 15 business days, subject to banking and payment partner timelines.

Subscriptions are currently non-recurring unless explicitly stated otherwise at the time of purchase.

This means:

• access remains active until the purchased subscription period ends
• there is no automatic renewal unless clearly disclosed in advance
• stopping usage of the service does not make the purchase refundable

If a payment fails, is declined, or is interrupted before completion, access will not be granted.

If money is debited but the service is not activated, you must contact support@oneandthree.in with the payment details so the issue can be investigated.

The service is provided on a best-effort basis. While we aim to maintain availability and timely delivery of digital access and notifications, we do not guarantee uninterrupted service, error-free operation, or continuous availability at all times.

Service delivery may be affected by third-party platform outages, Telegram issues, payment partner failures, infrastructure problems, or external dependency changes.

We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this website with an updated effective date.

For billing, refund, cancellation, or access issues, contact support@oneandthree.in.

One and Three · https://www.oneandthree.in